Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we are insured for up to 10 million dollars.  All our work is guaranteed for 7 years. Our bathroom waterproofing is that good that we guarantee it for 15 years.

Question 2

What do you like most about your job?

Accepted Answer

I love the design, feel and the results of our work, it is a fantastically rewarding career that leaves lasting impacts on our clients.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Just take a look on our website to see the testimonials, we want everyone we work for on that list.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

At Luna Constructions we strive to provide the very best customer service. We pride ourselves on being efficient, tidy, polite and professional. We won’t compromise on quality and always aim to ensure that your project is given the due care and attention it deserves.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally we would like to view the project and sit down with the client to discuss what they would like.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Know what you want but be open to our ideas.  2. write a list of what you want to achieve.

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive with other quality builders, because of our skills in the industry we do a quality job quicker and better allowing us to keep a good hourly rate.

Question 8

How do you normally charge for your service?

Accepted Answer

We generally like to quote our projects so there is an understanding between the client and us how much it is going to cost. We also do a day rate service if it is agreed on.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in small custom renovations, decks & pergolas, bathrooms and extensions. a lot of our work has been heritage listed homes.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We started our apprenticeships with the same building company in 2000 and have worked together on many projects since completing our apprenticeships. Together we have gained experience in many diverse aspects of the building industry.

Luna Constructions

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