Question 1

Do you have a favourite customer story you would like to share?

Accepted Answer

well , actually its one of our regular builders ,whom  we have been tiling for for over 15 years , we have become great friends overtime

Question 2

What do you like most about your job?

Accepted Answer

the satisfaction of looking back and seeing the end product ,  the appreciation we get from happy clients ,  and meeting new people

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

the best thing you can do is to ask your tradesmen to have a look at his/hers current projects , this will give you an idea of the quality you can expect at your own home

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

how much it  is going to cost , how long it will take  we are always realistic with pricing and time frames , and are totally committed to stay on budget and time

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we pride ourselves in giving our customers quality workmanship and great costumer service,  we are a reputable business who lives up to our promise , for this reason we are always recommended by our costumers and have a solid relationships with perths best builders.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

excellent costumer service , very high quality of workmanship and competitive pricing, backed by 25 years experienced in the field.  company works for perth's finest builders with references.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

type of tiles to be laid ( material , size and if tile is round edge or rectified.  if it is a renovation or new build  if all materials are supplied or if we need to organise materials , eg ( adhesives , cement , bricks, sand etc)

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

preparation , eg strip out of areas to be tiled  having materials ready onsite  acid cleaning , main slab where it has been used for a period of 2 months or more.

Question 9

How do you normally charge for your service?

Accepted Answer

first an inspection of site is done , then we will give you a quote to do the job , with a description of what work needs to be done , what materials are needed.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

vast experience in all areas of tiling ,  ceramics , porcelain , mosaics , all types of stone  bathroom renovations , main floors , pools , out doors , kitchens

Mbr Tiling

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