Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured for all aspects of our construction . All relevant licences and up to date ohs standards  are followed .

Question 2

How did you decide to get into your line of work?

Accepted Answer

I found I had a passions for  landscaping and gardening so I decided early in life to follow a trade I was passionate about and I felt comfortable pursuing a career doing something I found  more like a hobby than a job .

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Well going back to the fist year in my landscaping career one thing comes to mind. I believe this started me off on a real desire to achieve  and enjoy client satisfaction. I was engaged to construct a rather large residential landscaping project . This was a big deal for me and one of my biggest and  important projects at a young age . In fact the client admitted I seemed rather young to trust with such a reasonable budget . But they must have had some faith. After seeing  my rough sketch on a pad we were away.    Well 75 tonnes  of moss rock placed ,pond and waterfalls fully automated irrigation system and a really complicated boardwalk and decking system, planted and mulched all in deep winter, while the rain was bucketing down . Here's the memorable bit . The clients Colleen and Bruce , were so over the moon with my creation, they had  a garden opening party and invited me and my partner . And at the end got me up in front of 75 guests and embarrassed the hell out of me ,presented me a gift to thank me , a great dry as  a bone jacket . I still use the jacket today . It's a bit rough but works fine . From that point I always remembered that trusting someone with your garden is a serious undertaking . And follow the same attitude towards every job striving to put that same smile on the clients face after completion.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

I think if you are looking for a good landscaper with a passion for his craft ,The  first question to ask is what about their own garden, do they spend time in the garden and Is their job something they find enjoyable. Ask us what we do in our spare time and we will tell you we spend it in the garden at home.  This is, I believe the most important question if you are looking for a good professional landscaper . It's easy to be good at something you enjoy.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We provided either written fixed quotes . Or can also work on hourly contact if required .

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Class Gardens is the best choice for your landscaping project . With 22 years of experience and always staying ahead of the competition makes using our company the best choice for designing , building and maintaining your new landscape project.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What sort of project , location , new or renovation garden . And of course contact details

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a idea of what they want to achieve , wish list ,budget and rough schetch can be helpful.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to give a ten percent discount on our fees for Oneflare customers.

Question 10

What makes your pricing competitive?

Accepted Answer

I believe our company is competative based on the value aspect . The cheapest contractor or project often is the worst value for money .  Also the size of our company allows everything to be done in house . Our wide range of machinery and tools to tackle any size project can lead us to be more competitive . And can provide the same job as our competitors and more cost effective, due to not needing to engage outside help.

Question 11

How do you normally charge for your service?

Accepted Answer

Usually a fixed price contract , but we also have contracts commissioned on an hourly basis..

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Glass Gardens specialises in all aspects of garden construction , we have had many years of experience building small and large scale ponds and waterfalls . Specialising in this type of industry it has lead us to work along side some of the most reputable landscape designers in Adelaide and  other landscape contractors . Helping them provide the highest quality service .

Class Gardens By Matthew Hill

Business contact details

Business description

Browse landscaper experts by suburb

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps