Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, our business is insured. We are covered by $20 million public liability insurance and all our work is guaranteed for 1 full year. Many of the products we sell have up to 3 year warranties.  Service contracts are also available upon request, ensuring your investment is maintained for it full life span.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask if their prospective Integrator is CTS Certified. InfoComm is the Audio Visual governing body worldwide, holding the CTS (Certified Technology Specialist) certification ensures that the individual doing the work is competent and as has signed up to a code of ethics for  the  industry.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Below are some comments from previous customers:  "very good service and price. Knows his trade well" Colin from East Fremantle, WA   "Did a good job. I have chosen to hire you because you've got good reputation, the reviews." Mena from Leda, WA   "Tim installed a tv antenna at our property, neat and tidy, very happy with the work and care taken, happy to recommend to our friends. Thanks for doing a great job. " Denise from Baldivis, WA    "On time, fast and professional." Nick from Floreat, WA

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Megamind Audio Visual specialises in the audio visual design, integration and installation of Conference rooms, Training rooms and Home Theatres. Our expertise in systems integration extends to all manner of complex audio and visual technologies.  The team here at Megamind Audio Visual work hard to provide each of our customers with the type of service and product satisfaction they deserve by always keeping a high level of professionalism and being competitively priced.  Audio visual technology is truly remarkable, but it takes creativity, innovation and integrity. Megamind AV has the passion and dedication to really make a difference.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Prospective customers can save money on any project by: 1 Having a clear plan in mind of what is required. 2 Engaging Megamind Audio Visual as early in the project as possible (this will help with point  1). 3 Have a realistic budget from the outset, many customer try to do things on the cheap, only to find that more money needs to be invested in the project towards the end.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Plasma & LCD Televisions wall mounted, including Tauris heavy duty commercial standard screen bracket. These brackets are simply the best quality on the market today and are used on large commercial projects.  Get the professionals in to do the job right. We have installed over a 1000 flat screen TVs over the last 15 years, from the very first Plasma screens to large corporate video walls in command and control centres. All work is fully insured and we even hold Infocomm’s mounting certification.   $130.00inc - All areas cover Mandurah to Joondalup   Keep your Children safe from falling TV’s!

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing remains competitive due to two main factors.  1, we are a small business with low operating cost and can pass these savings on to our customers.  2 We only mark-up the product we sell by a small margin.

Question 8

How do you normally charge for your service?

Accepted Answer

Most often the job is priced as a complete turnkey solution; we provide a free no obligation quoting service. We meet with our customers face to face and work through their needs to provide a cohesive approach to design and installation.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Megamind Audio Visual specialise in two main Audio Visual fields.  Residential Installation: Home Theatres, Distributed Audio & TV Installations.  Commercial Audio Visual Integration: Boardrooms, Meeting Rooms & Training Facility’s

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Experience  International Maritime Organization (IMO), 01 Jan 08 - 01 Jun 08   Freelance work for ProAV formerly Asysco  The International Maritime Organization (IMO) is an agency of the United Nations with 168 member states and is based in the United Kingdom with around 300 international staff. Its task is to develop and maintain a comprehensive regulatory framework for international shipping and its remit includes safety and security, environmental issues, legal matters, technical cooperation and the efficiency of shipping.  The industry's most advanced audio visual equipment that incorporated the latest cutting-edge technology was installed throughout the key areas of the IMO's newly-refurbished headquarters, including a 600 seat auditorium with control booth, dining room and meeting rooms.  A key feature of this project is the state-of-the-art Digital Congress Network (DCN) conferencing system which was upgraded and redeployed throughout this large scale auditorium.  The DCN system incorporated professional sound reinforcement, video conferencing, transcription audio recording and cable TV systems. In addition, delegates paging and electronic signage systems and TV cameras under automatic and manual controls with strategically-positioned repeater screens were installed in key locations.  I was involved closely with Asysco and a team of freelance integrators to ensure the project was completed on time and within budget.     The University of Salford, 01 Aug 09 - 01 Dec 09   Freelance work for ProAV formerly Asysco.  The University of Salford is widely regarded as one of the UK's most enterprising universities.  A number of integrated audio visual projects completed, which have strengthened the facilities in Salford for teachers, students and the wider community who have access to the site.  This project involved a precise installation schedule as much of the work was carried out around a live teaching timetable. I was involved closely with Asysco and a team of freelance integrators to ensure the project was completed with the minimum of disruption to the students, teachers and visitors.   Qualifications   Infocom CTS, – Certified Technology Specialist – 1235497 – 15 Nov 07   A Certified Technology Specialist (CTS) performs general technology solution tasks by creating, operating and servicing AV solutions, while conducting AV management activities which provide for the best audiovisual resolutions of the client's needs, both on time and within budget.   TANDBERG Certified Associate Partner (TCAP), – Tandberg – 18 Feb 08   TANDBERG Certified Associate Partner (TCAP)  This course is the first step for partner certification in the TANDBERG technical training curriculum. TCAP covers all the base terminology and  technology associated with video conferencing and an introduction to the whole TANDBERG solution. This course covers TANDBERG endpoints,  Gateways and MCUs. Participants will gain in-depth practical know how with exercises on installing, configuring, maintaining and fault finding skills  on the equipment along with an introduction to TANDBERG Management System.   CompTIA A+, – CompTIA – COMP001001696036 – 21 Nov 03   CompTIA A+ certification validates knowledge and skills necessary for a career in PC support. It is the starting point for a career. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting.   CompTIA N+, – CompTIA – COMP001005198239 – 28 Jun 06   CompTIA Network+ certification proves knowledge of networking features and functions and is the leading vendor-neutral certification for networking professionals.   AMX Installer, – AMX – 13 May 08   AMX Installer  This ACE certification course for Installers focuses on the fundamentals  of installing an AMX control system through hands-on experience with AMX  VisualArchitect, NetLinx™ Studio, and numerous diagnostic utilities.    AMX Designer, – AMX – 12 May 08   AMX Designer  This ACE certification course for Designers gives you the tools and  knowledge necessary to effectively design control systems using AMX  VisualArchitect, a feature-rich tool you will use to design a basic control  system and automatically generate the files your control system needs.

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