Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are Have Public Liability insurance and Workers compensation insurance. We also guarantee our work for 10 years, though we are sure it will last a lot longer than that!

Question 2

What do you like most about your job?

Accepted Answer

Communicating ideas and seeing people happy once we have completed there jobs, and even more so when we get positive feedback from our customers

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask to see photos of their previous work, if they have any positive feedback from there customers, make sure they have experience in what they are offering to you

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

People want the best quality of everything but they want to pay the lowest price. Unfortunately that is not the case, you get what you pay for. The cheapest price is usually because it will be the cheapest job and probably wont even last long if it works at all and is even completed.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We want to grow our business to the point where we do not need to advertise and people share our details with their friends. To achieve this we will always do what we say, and turn up when we say, and only produce the best quality of work.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

The quotes we provide are fixed price contract quotes, which include everything, there are no hidden costs, no costs that arise during the project that we didn't already know about before we begun.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Make sure you know what you are getting and that everything is clear between you and your chosen contractor 2. Make sure there is a contract in place stating everything that is and is not included in the price 3. Make sure they are licensed, and that the tradesman they use are licensed

Question 8

How do you normally charge for your service?

Accepted Answer

We Come out for a site visit, talk with you about what it is you would like accomplished, and then we supply you with a single price which will include all works, trades, materials to get your job done.

Nicos Building Services

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