Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully licensed, insured and all our trades people are fully qualified. We take pride in our work and only use quality materials to deliver the highest level of of brilliance in all our projects.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We provide your first quote FREE. Our service is Prompt, friendly and approachable. We travel to all locations around Adelaide. We provide a reliable and efficient service for a variety of clients at an affordable price.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the type of service the client requires. Whether they need materials to be supplied and delivered or if it is just labor/installation they require. Any measurements they may have of the job would also help but are not necessary.

Question 4

What makes your pricing competitive?

Accepted Answer

The quoted price we provide is for all materials to be supplied and delivered to the job site and the cost of laboring to complete the job. We do not add on any unexplained charges. In our formal quote it is clearly stated the service that will be provided and exactly what the overall price involves.

Question 5

How do you normally charge for your service?

Accepted Answer

• We request your plans or working drawings to be emailed to us. If you do not have a plan or drawing we offer you a free site visit which is for us to measure and discuss your project. • A free quoted price for the service and materials involved in your project will be provided by phone or email in days to follow  • On acceptance, we will send you a detailed quote that will outline the services included, our deposit information & payment terms. This usually comes at a cost, however on receiving the deposit we will take the price of the quote off the overall price of your job.  • From there we will contact you to book in a time and date to commence your project. • A deposit will need to be paid to secure your job start date, this is to cover all material and delivery costs. We then require part payments as the job progresses, with the balance to be paid on competition.

Question 6

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in Timber Decking, Pergolas and and Veranda's to name a few. We also customize designs to suit all clients needs as well provide our expert advice and knowledge.

Question 7

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are fully licensed and insured with over 15 years of experience in the Building and Construction Industry along with qualifications in General Building, Carpentry and Roofing.

Starr Building & Construction

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