Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have insurance and public liability anyone who doesn't you should not use, We do contracts to cover you the client and us should anything ever arise.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We were all working for other companies and we all decided around the same time enough is enough stop working for other people to make money and work hours and jobs we want not what other people decide for us.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I actually still see one of my original customers from many years ago we didn't actually do the job he wanted me to do because after discussing the project with him and showing him how easily he could do it himself there was no need to do it for him.

Question 4

What do you like most about your job?

Accepted Answer

We are mates and we work together we holiday together we have families who are also friends we also treat everyone with respect and treat every single person only how we would want to be treated.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When do you want to start ha well that's is what I think if an agreement has been made. I guess whatever they want to ask.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When do you want to start ha well that's is what I think if an agreement has been made. I guess whatever they want to ask. We are proud of this company and proud of how we live our lives.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As I have said in all these answers Integrity and honesty it is part of what makes us the best if we are late to a quote we will discount that quote for you.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

GHG is all about honesty transparency and integrity some of the principles we stand by in business and in life. We will be honest 100% of the time, If we say we will do it we will do it and we are about helping and advising not about profits.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The budget if you are honest with us we will be with you. If you only have a certain amount to spend we can discuss options to help you.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We can discuss options to cut down costs with you it may be as simple as you arranging the rubbish to be removed or a skip bin. Talk to us when we are quoting your job for cost savings.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Quote Oneflare and we will give you 7-10% off your first job. This is for all jobs up to the value of $1000.00

Question 12

What makes your pricing competitive?

Accepted Answer

We do research and we have been doing this work for years we only charge what we think is reasonable to get you the best Quality and best Service

Question 13

How do you normally charge for your service?

Accepted Answer

We are competitive with the market and we will compete for all projects unfortunately we can't always be the cheapest and we don't want to be. We believe in our service and how we do the job and to do so you can't always be the cheapest

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have a huge network of trades available so it is unlikely we can't complete or advise you of someone who can complete the project for you.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We all have different skills Our tradesman are all licensed and highly trained in their fields of expertise, The guys that do general maintenance and gardening don't need to be as qualified but they all have over 5 years on job training in their fields of expertise.

GHG Group

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