Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All relevant business insurance policies are current,  including home owners warranty,  public liability, and  workers comp,  N.S.W contractors licence

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was offered a landscaping apprenticeship after finishing high school, and really enjoyed the creative, and physical aspects of landscape construction industry. I also have always loved being outdoors, and could not image being at a desk for 8 hours a day. Really get pleasure constructing things that hopeful bring enjoyment to my clients and there families for years to come..

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

TO SEE GENUINE HAPPINESS ON THE CLIENTS FACE ON COMPLETION OF THERE LANDSCAPING PROJECT.

Question 4

What do you like most about your job?

Accepted Answer

finishing A LANDSCAPING PROJECT ON THE NORTHERN BEACHES AND RECEIVING A EMAIL FROM CLIENT AFTER THE COMPLETION, THAT READS LIKE THIS: Recently we required a complete renovation of our landscaping and wanted to use some one based on the northern beaches. We contacted Mark Lanning landscapes to complete the project, which included some retaining walls, paving and constructing a Merbau timber deck  They did an amazing job, and were so easy to work with, during the whole project. Highly recommended!!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Yes, receiving letters like below:  Dear Mark Lanning, Congratulations on the wonderful transformation of our garden. It was a pleasure to deal with professionals who delivered good old fashioned service. Mark and the team, listened to our needs, gave great advice and completed the job to an amazingly high standard. We started out with doing a small retaining wall, in our front yard, although we loved their work so much that we decided to get them to do our entire backyard as well. We also enjoyed working with the team. They were so professional, pleasant and a pleasure to deal with. Even working through extreme heat to complete all the work on time. We were just so impressed with the way in which your team goes about their business. Thank you all so much. I can confidently recommend Mark Lanning Landscapes as a solid, reliable business and experts in their field. Helena Balboni and Mark Magnus Yours sincerely,

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q) what WOULD YOU DO WITH MY GARDEN  A) WHAT ARE THE INTENDED USES OF THE GARDEN, DO YOU HAVE CHILDREN, DO YOU LIKE TO ENTERTAIN, OR EAT OUTDOORS, DO YOU MIND DOING A LITTLE MAINTENANCE EG

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Dear Mark Lanning, Congratulations on the wonderful transformation of our garden. It was a pleasure to deal with professionals who delivered good old fashioned service. Mark and the team, listened to our needs, gave great advice and completed the job to an amazingly high standard. We started out with doing a small retaining wall, in our front yard, although we loved their work so much that we decided to get them to do our entire backyard as well. We also enjoyed working with the team. They were so professional, pleasant and a pleasure to deal with. Even working through extreme heat to complete all the work on time. We were just so impressed with the way in which your team goes about their business. Thank you all so much. I can confidently recommend Mark Lanning Landscapes as a solid, reliable business and experts in their field. Helena Balboni and Mark Magnus Yours sincerely,

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

northern beaches born and bred, family owned business. Now happy to serve the northern beaches and north shore suburbs of Sydney with outstanding quality complete landscape construction services, with over 20 years experience! Services: Timber decking, retaining walls, paving and so much more....

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what WOULD YOU LIKE ABOUT YOUR EXISTING GARDEN, WHAT DONT YOU LIKE ABOUT YOUR EXISTING GARDEN  WHAT ARE THE INTENDED USES OF THE GARDEN, DO YOU HAVE CHILDREN, DO YOU LIKE TO ENTERTAIN, OR EAT OUTDOORS, DO YOU MIND DOING A LITTLE MAINTENANCE EG

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clear the area of rubbish toys, trampolines, be polite, and a good coffee, goes a long way...

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

FREE QUOTES AND ADVICE Our philosophy is simple, “To create an outdoor area that is both stunning and functional to suit your home and lifestyle” So if you need inspiration, advice or motivation, don’t hesitate to contact us now, for a no obligation free quote.

Question 12

What makes your pricing competitive?

Accepted Answer

Specializing to top quality workmanship at the best price possible. We don't cut corners, the job is done right the first time, every time!

Question 13

How do you normally charge for your service?

Accepted Answer

CASH, DIRECT DEPOSIT OR CHEQUES

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

northern beaches retaining walls * timber decking * paving * tiling * turfing *

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are a family owned and operated company, proudly servicing the Northern Beaches and North SHORE suburbs of Sydney. With over 20 years experience in landscape construction and design. Whether your garden needs a minor make over or a complete overhaul our professional team has the expertise to transfer your dreams into reality. We have  vast experience  in all aspects of landscape design and construction, focusing on quality workmanship and attention to detail! whilst still being able to create amazing gardens  within a budget.  We will walk you through the landscape construction procedure and provide you with expert ideas and advice to ensure your vision will enhance your lifestyle.

Mark Lanning Landscapes

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