Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

OUR SERENITY HOMES GUARANTEE  Clear statement of price with a comprehensive list of inclusions Quick turnaround timeframes Plain English documentation, carefully detailed elevations and plans Experienced sales, office & site personnel

Question 2

How did you decide to get into your line of work?

Accepted Answer

Integrity: Honest, trustworthy, reliable and accountable

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Serenity Builders major concern is client satisfaction, therefore we take his comments, new ideas, new requests, or even his disagreements, as an opportunity for improvement of the renovation job, at the end it is client home, and it's his accommodation place

Question 4

What do you like most about your job?

Accepted Answer

Serenity has been renovating Sydney kitchens, bathrooms, wardrobes and laundries since 2000. Our step-by-step process ensures your renovation is carried out to the very highest industry standards; that no element of your renovation is overlooked, and that all work is completed on time and on budget.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Serenity Builders believes that the client is a partner in a creative work called the renovation job, and the client is not a customer to gain a profit, as serenity builder is looking for long term relation the might produce future jobs from the same client, or recommendation from the client to new potential client.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you sick and tired of DIY home renovations that are never completed? Or do you know your home is in desperate need of refreshment, but the whole renovation process seems so daunting? where do you start?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We deliver the results that we promise, Serenity Builders made every effort to provide the client with as much as detailed quotation, and it's well known at construction business that that there is no quotation can scope all work details.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Serenity Builders Australia Homes is fast proving to be a popular choice for astute home buyers and investors alike. Our talented and dedicated team love to work with you to ensure that your home is perfect for you in every way. From the exterior design of the house, choice of floor plans, to selections from a vast array of quality inclusions, right through to the personal finishing touches, our team are with you every step of the way.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If the customer recommended us to another customer, and we had awarded the new job, we will study a discount percentage.  The discount percentage will depend on the new job value.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

From the exterior design of the house, choice of floor plans, to selections from a vast array of quality inclusions, right through to the personal finishing touches, our team are with you every step of the way.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If the customer recommended us to another customer, and we had awarded the new job, we will study a discount percentage.  The discount percentage will depend on the new job value.

Question 12

What makes your pricing competitive?

Accepted Answer

We Consider how the equality between price and marginal cost results in efficiency.

Question 13

How do you normally charge for your service?

Accepted Answer

Serenity Builders Australia Homes is fast proving to be a popular choice for astute home buyers and investors alike. Our talented and dedicated team love to work with you to ensure that your home is perfect for you in every way

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Carpentry is the particular aspect of our trade, and specialized in door and window fittings

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Serenity Builders Australia are a dedicated team of highly professional tradespeople who take great pride in their work to achieve the result that we promise.

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