Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are an insured business that takes responsibility and care for our customers , tradesmen and work space. Mr Tanks takes all the right steps before any work is started to prevent or remove any hazards in the work space. we are reliable and trustworthy and have a passion on what we do.

Question 2

How did you decide to get into your line of work?

Accepted Answer

everyday has a different story and we love helping others and it was more of a hobby that we did and now we turned it into a professional business

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

when we go to the school to do maintenance ad all the kids come up to us and ask us things about how to run a business and shear there dream job with us

Question 4

What do you like most about your job?

Accepted Answer

making peoples life easier and having a different experience everyday and seeing the out come of our finished work at the end of the project

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

what exprearince they have and do they have any qualifications and how long have they been working for the company for?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

customers ask us mostly why we recommend things and we answer them honestly and we never say something or recommend something unless it is really needed

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are always on time we work on our own schedule we will give you a time frame that the job will be done in if it is a bg job if it is a small job we will get it done the same day

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Mr Tanks Professional Trade Services has the one for every job there never to big or to small. We have a hard working, strong and compassionate team that enjoys what they do. No one has your backs like Mr Tanks does you can count on us to get the job done cause we love a challenge

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. The condition of the work space  2. Are there any hazards  3. What is the type of services they are needing 4. Photos of the space that requires the service to be completed.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Making sure the work space in a good and safe condition to work in.   2. Preparing the job and making sure the work space is clear so the tradesmen can get strait to work with no herniation.  3. Asking for an work site exception before the job is started or having a site condition report.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will beat your last quote by 15%. Mr Tanks Professional Trade Services offers a Customer Membership bundle that includes special offers, member points, exclusive deals and lost more.

Question 12

What makes your pricing competitive?

Accepted Answer

if Mr Tanks customers has a quote with a better price we will beat it with a 15% there will need to be proof of the quote. We also have a Customer Membership services that is Free including offers and promotions and customer's build up points that can redeemed at anytime

Question 13

How do you normally charge for your service?

Accepted Answer

we normally take a booking fee over the phone . Mr Tanks excepts Card Payment, Online Banking Transfer, Bank Cheque and in exceptional circumstances Cash.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do not have a particular aspect of trade we specialist is as we are a trades services company we have all kind of different teams for all kinds of trade industry .

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Mr Tanks Professional Trade Services has a whole different range of qualified tradesmen. Some of the trades and skills we offer are Carpenters, Plastering, Tiling, Landscaping / Gardening, Painting, Auto Motives, Handyman Services and lots more. Mr Tanks has a team with over 5 years experience

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