Frequently Asked Questions
Are you an insured business and do you guarantee your work?
All of our work comes with a full guarantee and insurance. We work along side an electrical contractor who is fully licensed and has the relevant licences. All work is carried out by qualified trades persons with all the relevant licences.
What questions should a customer ask to hire the right service professional?
What type of work that the service professional is able to carry out. Does that professional service hold all the relevant licences and insurances to allow them to carry out such work.
Why should a customer hire you over another service provider?
Mr Ice Air conditioning and Handy Services offers a wide range of services. All of our work is completed to a high standard at a very competitive price and customer satisfaction is our number one priority..
What experience, skills, qualifications or training do you have to make you the right person for the job?
All of our staff and sub contractors hold all the relevant qualifications and licences to carry out the work required. Our company representatives have been hand selected and have had a lot of experience within their field of work.
How do you normally charge for your service?
We charge for our service once the job has been completed and the customer is 100% satisfied, as customer satisfaction is our number 1 priority. Once the customer is satisfied we will provide an invoice with any required documentation.
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in all aspects of the work listed in our description. As we have hand selected staff and sub contractors from various fields who have a lot of experience and knowledge.
What makes your pricing competitive?
The pricing we offer is relatively competitive and if potential clients can provide us with a quote from another business we will do our best to offer a better quote..
Are there any special offers you would like to offer to Oneflare customers?
When installing LED down lights we can offer the 4th one free with every 3 purchased.. We also do special offers on Air conditioning and landscaping work as well.