Frequently Asked Questions
Why should a customer hire you over another service provider?
We are fully insured and certified independent construction business . Our service is quick and professional and we have established reputation for always completing projects on-time and correctly. We are contactable by sms, email or mobile phone for easy and fast service.
A remodeling project is an exciting and important endeavor, and RUSCON Construction wants the process to be as smooth and enjoyable as possible. That is why we provide each of our clients with
access to a secure website with all of the details of their project. Whether you are at home, at work, on the road, or on vacation,
RUSCON Construction puts information at your fingertips about your selections, upgrades, financial decisions, questions, documents, photos, and more.
Watch the demo video http://rusconconstruction.com.au/features to see just a few of the ways our online client access keeps you in touch and well-informed during your remodeling job.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Diploma in Building & Construction
Cert IV in Project Management
Cert IV in Leadership & Management
Cert IV in Work, Health and Safety
Cert III in Carpentry & Joinery
Is there a particular aspect of your trade or industry that you specialise in?
We are specialised in all aspects of building, from foundation to the roof.
please visit our website for more information.
How do you normally charge for your service?
There are typically 4 possible ways to charge for our services, per hour, per sq m/lm or each, Keep in mind that the going rates for fees varies based on location and specific task . For example hanging a door - price/each, tiling - price/sq m or replacing floor skirting - price/lm.
What are the typical things that you need to know before you can provide a quote to a customer?
Prior to quoting a job we need as much details as possible. It is ok, if you don't know some of the details we will come to you and measure up and write down all information what we need for quotation. It is all for FREE.
Are you an insured business and do you guarantee your work?
Yes, we are fully insured. With us you are safe in case if something goes wrong during the renovation. Our public liability insurance and Workers Comp. cover, will give you a peace of mind during the construction works.
What makes you the most reliable and trustworthy person for the job?
Our team are recognised for superior work ethic and quality production and have a perfectionist eye for quality and detail; take pride in knowing that projects are done to quality standards. RUSCON Construction have established reputation for always completing projects correctly and within budget.
How can a customer save money before you start the work? Please give 3 tips
1. Make sure your desired contractor has Public Liability Insurance and Workers Comp. Cover.
2. Ask to provide Trade Certificate.
3. Ask some references.
What questions do customers commonly ask and how would you answer them?
How Selections and Approvals made easy with RUSCON Construction?
How simple communication are between everyone?
Answers: Please visit our website http://rusconconstruction.com.au/features for information.